Salad Africa

1.0 GENERAL INFORMATION

Salad Technologies Limited (Salad Africa) is a private limited liability company incorporated under the laws of the Federal Republic of Nigeria, with Registration No: 1931384, as a financial wellness and employee benefits solutions company that helps African employees access, spend, save and manage their money.

2.0 APPLICATION OF THIS PRIVACY POLICY

At Salad Africa, we treat your personal information as private and confidential. We are dedicated to protecting your privacy and providing you with the highest level of security at any point of interaction with us. This Privacy Policy describes what personal information we collect, what we do with it and how we protect it. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By continuing to visit our website https://www.saladafrica.com, applications and other Salad Africa customer touch points, you accept and consent to the practices described in this policy.

3.0 Mobile

When you download or use apps created by us, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. However most mobile devices allow you to turn off location services.

4.0 Non- Personal Information Collected By Us

In order to achieve our goal of providing you with the best service, we sometimes collect certain information during your visits to perform certain tasks such as; grant you access to some parts of our website or conduct research on your behavior on our site in order to improve our services. We will not disclose your information to any person outside our organization except as described in this Privacy Policy. We may use the information to target advertisements to you. When you input your card details on our website, app or merchants’ platforms, we collect your card information, email address, mobile phone number, and your. However, only the masked PAN is stored by us. Our physical and virtual access control measures ensure your card information is kept safe and secure on our servers. We also have cyber security policies and procedures, industry standards including the use of encryption and firewall technologies in compliance with international standards and we implement periodical security updates to ensure that our security infrastructures are in compliance with reasonable industry standards..

4.0 PERSONAL DATA WE RECEIVE FROM YOU

We receive and store any information you enter on our website, app or you give us in any other way. You provide a lot of this information when you voluntarily register for an account with us or log into an existing account; provide information in your account; visit our website or download our app; order products/content from us; use our payment services, access our platform or use our services; contact us for customer care. The information we collect is typically related to the product or service you request and usually contains but is not limited to; Your name and title Address, Phone number and email address Connection and service usage details Payment information i.e. card details Bank details Information of people to whom goods are being delivered to Email address and phone numbers of friends and other people Information placed on your personal profile (e.g., personal description or passport photograph). Related information which we may need to fulfill your request. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you and communicating with you. We may retrieve additional Personal Information about you from third parties and other identification/verification services such as your financial institution and payment processor. With your consent, we may also collect additional Personal Information in other ways including emails, surveys, and other forms of communication. Once you begin using our services through your account, we will keep records of your transactions and collect information of your other activities related to our services. We will not share or disclose your Personal Information with a third party without your consent except as may be required for the purpose of providing you with our services or under applicable legislations.

4.1 Contact Information:

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

4.2 Privacy Policy Changes:

We may need to update, modify or amend our Privacy Policy as our technology evolves and as required by law. Accordingly, this policy may be revised on an ad-hoc basis to reflect the legal, regulatory and operating environment and such revised versions will automatically become applicable to you. We reserve the right to post any revisions we make to our Privacy Policy on this page and such revised policy becomes effective as at the time it is posted. We will notify you when any changes to our privacy policy have been made. We also encourage you to check this page from time to time for updates to this policy. Please note that if a User objects to any of the changes to this Privacy Policy, the User must cease using this Site, or terminate their account in the event an account has been created.

4.3 Payment Information:

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4.4 Privacy of Children:

We do not render services to children. If you are under 18, you may use Salad Africa platform with the consent of a parent or guardian only.

4.5 Promotional Messages:

Salad Africa may sometimes contact you with services that we think may be of interest to you. If you don’t want to receive such promotional materials from us, you can opt out at any time by sending an email to [email protected].

4.6 Cookies:

Cookies are small text files stored on your computer or mobile devices whenever you visit a website. Cookies have many uses, such as identifying you as a user and memorizing your preferences to tailor your experiences while on our site– or to help us analyze our website traffic. Salad Africa uses cookies to improve your experience while on this site. We sometime use these cookies to help us understand your user experience on our site and to discover what content is most applicable to you. Cookies also allow our servers to remember IP addresses, date and time of visits, monitor web traffic and prevent fraudulent activities. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons. However, it should be noted that some cookies are essential to access certain areas of this site and disabling them may impact your experience using our website;

4.7 Use of Your Personal Information:

Any personal information provided by you will be used with your consent, for compliance with legal obligations or for the purposes of meeting legitimate interests of Salad Africa. Your personal information is used in: Updating and enhancing Salad Africa’s records Establishing your identity and assessing applications for our products and services Pricing and designing our products and services Administering our products and services Managing our relationship with you Managing our risks and helping to identify and investigate illegal activity (i.e.), such as fraud Contacting you, for example, in instances where we suspect fraud on your account or when the need arises to tell you about recent occurrences in the banking sector or some event(s) of significance. Conducting and improving our businesses and improving your experience with us Reviewing product/service. Prevention of money laundering or terrorism financing activities. Complying with our legal obligations and assisting government and law enforcement agencies or regulators/supervisors. Identifying and informing you about other products or services that we think may be of interest to you. Resolve disputes that may arise, including investigations by law enforcement or regulatory bodies. Any other purpose that we disclose to you in the course of providing services to you We may also collect, use and exchange your information in other ways permitted by law.

4.8 Information We Share:

We may share the information about you and your dealings with us, to the extent permitted by law, with the following: Affiliated Businesses/Sponsored platforms - We work a lot with other business such as merchants (who we use their payment platform) on our site and apps or other third parties where we have joined offerings. In instances like that we may share customer information related to those transactions with third parties Salad Africa strategic partners/service providers – for the purpose of improving and providing our products and services to you. Your Personal information will not be shared with third parties for their marketing purposes. Regulators/Supervisors, Government Agencies/courts - It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. External Auditors Third-Party Service Providers. Salad Africa staff. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party. Information about our customers and their usage of our website is not shared with third parties for their marketing purposes. We do not disclose any information about any user’s usage of our web site except in specific cases, and we do not share information with any unaffiliated third parties for marketing purposes unless you expressly give us permission to do so.

4.9 How We Protect Your Information:

We take appropriate technical and organizational measures to prevent loss, unauthorized access, misuse, modification or disclosure of information under our control. Your personal information with us remains secure because: We use strict security measures and technologies to prevent fraud and intrusion. Our Security controls and processes are regularly updated to meet industry standards. Our employees are trained to respect the confidentiality of any personal information held by us We only reveal the last four digits of your card number when processing your transaction even though we transmit the entire card number to the relevant card company, when transactions are processed. We use Role-based access control (RBAC) as an internal security measure, permission to access customers’ data is given to certain roles within the organization. Where we have provided you (or where you have chosen) a password or security pin that grants you access to specific areas on our site, you are responsible for keeping this password confidential. We request that you do not share your password or security pin or other authentication details with anyone and also sure you sign off when using a shared computer.

5.0 Two Factor Authentication:

We have added the Two Factor Authentication as an additional layer of security to your account. You will be required to enter a One Time Password (OTP) (a code sent to you to verify directives. Please note that you may opt to disable this feature. In the event you opt out of this feature, despite our strong recommendation, Salad Africa shall not be liable for any loss or damages incurred as a result of your decision.

5.1 Where We Store Your Information:

All Personal Information you provide to us is stored on our secure servers as well as secure physical locations and cloud infrastructure (where applicable). The data that we collect from you may be transferred to and stored at a destination outside Nigeria or the European Economic Area (“EEA”) if need be. However, whenever your information is transferred to another location, we will take all necessary steps to ensure that your data is handled securely and in accordance with this privacy policy.

5.2 How Long We Store Your Information:

In line with regulatory compliance, we retain your data for 7 years or longer where necessary for the purpose(s) that it was collected. Storage of your data is also determined by legal, regulatory, administrative or operational requirements. Your Rights You have certain rights available to you, these include: The right to access your personal information held by us. Your right of access can be exercised by sending an email to [email protected]. The right to rectify inaccurate or incomplete information. The right to remove yourself from our mailing list. For this to happen, you can send an email to [email protected]. Restrict or object to processing of your personal data. We might continue to process your data if there are valid legal or operational reasons. Request that your personal data be made available to you in a common electronic format and/or request that such data be sent to a third party. Request that your information be erased. We might continue to retain such data if there are valid legal, regulatory or operational reasons. Right to objection or request for restriction. Right to object to automated decision making. Right to request rectification and modification of Personal Information retained by us. Right to request the movement of data from Salad Africa to a third party; this is the right to the portability of data; and Right to object to, and to request that Salad Africa restricts the processing of your information. You may decline to provide your personal Information when we request for same, however, certain services or all the services may be unavailable to you. You may review your account settings and update your Personal Information directly or by contacting us.

5.3 Maintaining Accurate Information:

Keeping your account information accurate and up to date is very important. If you discover any inaccuracies in your personal information, please promptly update or notify us where applicable, via our ticketing platform. Where necessary you may be required to provide documentary evidence.

5.4 Third-Party Sites and Services:

Salad Africa websites, products, applications, and services may contain links to third-party websites, products and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details is governed by their privacy practices and Salad Africa will not be liable for any breach of confidentiality or privacy of your information on such sites. We encourage you to learn about the privacy practices of those third parties.

5.5 Use of Third-Party Services:

Salad Africa uses Third-Party API services and by signing up to this Service, you agree to be bound by the Terms and Policies applicable and/or governing Third-Party content. Links to Third-Party websites and online services that may be contained in this Terms are not owned or controlled by Salad Africa. Therefore, Salad Africa makes no representation and assume no liability or responsibility for, the content, privacy policies, or practices of these third-party Services, or the accuracy, reliability, or correctness of those services

5.6 Grounds For Processing of Personal Informations:

Processing of Personal Information shall be done under the following: You have given consent to the processing of your Personal Information for one or more specific purposes; the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract; processing is necessary for compliance with a legal obligation to which Salad Africa is subject; processing is necessary in order to protect your vital information or of another natural person; and processing is necessary for the performance of a task carried out in the public interest or in exercise of official public mandate vested in Salad Africa . Consent under this Policy means any freely given, specific, informed and unambiguous indication of the Data Subject's wishes by which they, through a statement or a clear affirmative action, signify their agreement to the processing of Personal Information relating to them. Social Media Platforms Salad Africa may interact with registered users of various social media platforms, including Facebook, Twitter, Google+, Linkedin and Instagram. Please note that any content you post to such social media platforms (e.g., pictures, information or opinions), as well as any personal information that you otherwise make available to users (e.g. your profile) is subject to the applicable social media platform’s terms of use and privacy policies. We recommend that you review this information carefully in order to better understand your rights and obligations with regard to such content.